fbpx

Ben

Ben joined the team in April of 2018 with decades of computing experience and a bachelors degree in computing. With a specialty in troubleshooting and repair, as client support he works with the team to keep things running smoothly, the customers happy, contributing towards the company’s main values: Responsiveness, Reliability and Reassurance, delivering Technology Without Tears. Ben’s role has expanded since joining the team at Octagon and he now also contributes towards the administrative duties being a valuable team member.

Files won’t open, can’t save and are in use!

Problem Files in OneDrive / SharePoint cannot be opened, are already in use or cannot be attached to emails. Challenge Client called to report intermittent issues with files either not opening, not saving correctly or at all, and being unable to add to emails as attachments. Some files opening with 8.3 file names Eg           …

Files won’t open, can’t save and are in use! Read More »

Advanced Threat Protection

Many of you will know Anti-Virus as a program that scans your hard drive for nasties, hopefully removes them and then occasionally pops up asking for money. This has been the typical experience for many users for decades with malicious programs playing cat and mouse with anti-virus in a battle of developers taking place inside …

Advanced Threat Protection Read More »

Plan B

Another day, another dollar and so it’s business as usual, or maybe not. Many companies are facing business continuity issues due to the current health related problems. Although the pandemic has been a serious issue to overcome, it is by no means the only threat to business. Business continuity management is about ensuring a swift …

Plan B Read More »