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	<title>Network Issues | Octagon Technology</title>
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	<title>Network Issues | Octagon Technology</title>
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		<title>The customer&#8217;s needs first</title>
		<link>http://jeremycatton.co.uk/2013/07/29/the-customers-needs-first/</link>
		
		<dc:creator><![CDATA[Clive]]></dc:creator>
		<pubDate>Mon, 29 Jul 2013 18:41:56 +0000</pubDate>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Network Issues]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=877</guid>

					<description><![CDATA[<p>I should have been at Business Club tonight but we have been working on a network issue for a client today which has meant altering the DNS on their servers. To reduce the impact on the client we planned the changes during the day and are implementing and testing them tonight. Whilst I have been &#8230;</p>
<p class="read-more"> <a class="" href="http://jeremycatton.co.uk/2013/07/29/the-customers-needs-first/"> <span class="screen-reader-text">The customer&#8217;s needs first</span> Read More »</a></p>
<p>The post <a href="http://jeremycatton.co.uk/2013/07/29/the-customers-needs-first/">The customer’s needs first</a> first appeared on <a href="http://jeremycatton.co.uk">Octagon Technology</a>.</p>]]></description>
		
		
		
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		<title>System monitoring</title>
		<link>http://jeremycatton.co.uk/2013/04/23/system-monitoring/</link>
		
		<dc:creator><![CDATA[Clive]]></dc:creator>
		<pubDate>Tue, 23 Apr 2013 08:58:08 +0000</pubDate>
				<category><![CDATA[Governance and Compliance]]></category>
		<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Back-ups]]></category>
		<category><![CDATA[Network Issues]]></category>
		<category><![CDATA[Servers]]></category>
		<guid isPermaLink="false">https://www.octagontech.com/?p=813</guid>

					<description><![CDATA[<p>We knew our client had an issue with their server before they did &#8211; so I was onsite to help them as they opened their doors this morning. As part of the service we carry out for contracts clients we monitor their systems for any issues. This takes a variety of forms: Automated emails This &#8230;</p>
<p class="read-more"> <a class="" href="http://jeremycatton.co.uk/2013/04/23/system-monitoring/"> <span class="screen-reader-text">System monitoring</span> Read More »</a></p>
<p>The post <a href="http://jeremycatton.co.uk/2013/04/23/system-monitoring/">System monitoring</a> first appeared on <a href="http://jeremycatton.co.uk">Octagon Technology</a>.</p>]]></description>
		
		
		
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