Support | Octagon Technology http://jeremycatton.co.uk 01522 797520 Tue, 23 May 2023 09:50:15 +0000 en-GB hourly 1 https://wordpress.org/?v=6.3.5 http://jeremycatton.co.uk/wp-content/uploads/2020/06/cropped-Logo-32x32.png Support | Octagon Technology http://jeremycatton.co.uk 32 32 Incident Response – Talk about bad timing! http://jeremycatton.co.uk/2023/04/24/incident-response-talk-about-bad-timing/ Mon, 24 Apr 2023 07:00:00 +0000 https://www.octagontech.com/?p=9165

In response to Clive’s Blog on Smart Thinking about incident response – he couldn’t have picked a worse time. Right in the middle of putting together and planning some of the largest projects we have in the pipeline and organising the day-to-day support work – I did not want to play! (Clive said he wouldn’t …

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]]> Is your company up to date? http://jeremycatton.co.uk/2013/11/08/is-your-company-up-to-date-itsupport/ Fri, 08 Nov 2013 12:16:00 +0000 https://www.octagontech.com/?p=1086 Here at Octagon we have recently been looking at our client’s software to make sure it is in keeping with today’s standards.  In the not too distant future Microsoft will be withdrawing support for some of it’s operating systems, such as Server 2003 and Windows XP. We understand that some companies have had their equipment …

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]]> Emergency Call Out http://jeremycatton.co.uk/2013/10/28/emergency-call-out-itsupport/ Mon, 28 Oct 2013 09:22:42 +0000 https://www.octagontech.com/?p=1026 Hi all, firstly let me apologise for not blogging last week. Occasionally we get an emergency call out for one of our contract client’s. Last week I was called out in the early evening as a server had decided to misbehave due to an update. Our contract client’s know that we will usually be able …

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]]> Africa is a big country… http://jeremycatton.co.uk/2013/09/25/africa-big-country/ Wed, 25 Sep 2013 15:54:30 +0000 https://www.octagontech.com/?p=945 This is an obvious statement but our latest clients, who organise safaris to Africa, have a map painted on their office wall. Their office is a converted church so they had enough room for this huge mural. This client is new to Octagon so I have spent a couple of hours there today making sure …

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]]> What to Do Before Downloading iOS 7 http://jeremycatton.co.uk/2013/09/18/downloading-ios-7/ Wed, 18 Sep 2013 16:23:27 +0000 https://www.octagontech.com/?p=931 Clive found this short useful article, about taking some sensible precautions before updating your iPhone. What to Do Before Downloading iOS 7. In the past the Apple update process has even caught the geeky out – see Clive’s Blog here. Me, I just leave my iPhone out and Clive gets the message that I want …

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]]> The pig that ate the webcam… http://jeremycatton.co.uk/2013/06/07/the-pig-that-ate-the-webcam/ Fri, 07 Jun 2013 11:04:29 +0000 https://www.octagontech.com/?p=862 This week has been a week of contrasting jobs. We were called out to Rand Farm Park earlier this week to fix the webcam for them. It required little time for us to diagnose the problem – the client was correct – the pig had eaten the webcam. No repair was attempted we simply bought …

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